PROCESSING
All orders are processed + shipped within 1- 3 business days.
All local (Malaysia) Paid orders made on a particular day will be shipped out within the next three (working) days via Pos Laju
SHIPPING
Flat rate shipping of RM8 to West Malaysia and RM13 to East Malaysia.
FREE Shipping for orders above RM150 within Malaysia only!
You will receive your shipping confirmation email as soon as a label is created for your order, and the tracking status of your shipment may take up to 24-48 hours to update.
Once a package is shipped, the tracking information is outside of our control. As much as we’d like to be there, final delivery is out of our hands. We cannot replace missing or stolen packages at this time.
INTERNATIONAL SHIPPING
At the moment, flat rate international shipping applies for Singapore & Brunei only and we deliver via Citylink . Kindly refer table below for our shipping rate:
Location Rate (< 1KG)
Singapore RM 45
Brunei RM 45
Shipping to other countries can be arranged upon request. Email us at trulooksmalaysia@gmail.com or whatsapp our team at +60108334006 for further information and arrangement.